Please remember that vaccinations must be current at least 72-hours prior to drop-off. During holidays and peak-times, we require a credit card on file. If plans change and you are unable to keep your reservation, please call at least three days before your scheduled drop-off date. Failure to do so will result in a 50% cancellation fee. During peak times we may have a waiting list or may turn down reservations due to a lack of availability. We only receive reservations during regular business hours.